Quick Facts:

• Some items are back-ordered. Check with us for the most recent ETAs.
• Processing after an order is placed usually takes 1-3 business days.
• We will send you a tracking number to the email on file as soon as shipping provides one.
• We hold stock, which means that sometimes items have to be produced, especially uncommon items. It's physically impossible to hold inventory of every uncommon item. That's why we post delays in the descriptions.

Step 1 

(Checking the product's page for GREEN notices):

• In-stock items will appear in green font as "In Stock", "Low Stock" (with remaining quantity left), or "Available"
• Backordered items will appear with an ETA window of the shipment date.

Step 2 

If no delay is shown on the product page, let us know that there is no delay, and we can check what the issue is. 

Typically, it's nothing to worry about - no matter what, we're here to help.

The most common issues are:

• USPS/UPS has not picked up the package yet, or missed their scheduled pick-up.
• USPS/UPS and the Atomic Defense computers did not sync the tracking information correctly, and we need to update the tracking number manually.
• The item ran out of stock and did not update as it was supposed to.
• USPS/UPS did not scan the package at the first warehouse in Clovis.  Packages like this will appear to "teleport" to your delivery location.

Step 3 

(Rare cases - I did not see the delay notice):

If you did not see the ETA window of the shipment date in the product's description and cannot wait, that's ok! It happens!

Most common fixes:

• Support can switch you to an in-stock product and get that product shipped. (Ask support for recommendations)