Quick Facts:

• Some items are back-ordered. Check with us for the most recent ETAs.
• Processing after an order is placed usually takes 1-3 business days.
• We will send you a tracking number to the email on file as soon as shipping provides one.
• We hold stock, which means that sometimes items have to be produced, especially uncommon items. It's physically impossible to hold inventory of every uncommon item. That's why we post delays in the descriptions.

Step 1

(Checking the product's page for GREEN notices): 

Backordered items will appear as below:

Example:
In-stock items will appear as below:

Example:

Step 2 

If no delay is shown on the product page, let us know there is no delay, and we can see what the issue is. 

Typically, it's nothing to worry about - no matter what, we're here to help.  

The most common issues are:

• USPS/UPS has not picked up the package yet or missed their scheduled pick-up.
• USPS/UPS and the Atomic Defense computers did not sync the tracking information correctly, and we need to update the tracking number manually.
• The item ran out of stock and did not update like it was supposed to.
• USPS/UPS did not scan the package at the first warehouse in Clovis.  Packages like this will appear to "teleport" to your delivery location.

Step 3 
(Rare cases - I did not see the green delay notice):

If you did not see the green notices in the product's description and cannot wait, that's ok!  It happens!

Most common fixes:

• Support can switch you to an in-stock product and get that product shipped. (Ask support for recommendations)