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Existing Orders

Have an existing order question? Start here.

8 articles
Product Questions

Have questions that are product or category specific? Start here.

4 articles
Billing & Payments

This category focuses on billing questions, payments, and credit card charges.

2 articles


Military, Police, and First Responder Discounts

See if Atomic Defense offers first responder discounts for military, police, and other emergency response personnel. Thank you for considering us for your safety needs.

Do we ship to your country? Outside of the USA.

Some non-ballistic items can be shipped internationally.  All items can be shipped to a US receiving address.

Why has no one responded to me?

Most of our staff works 9:00 AM - 5:00 PM, Pacific Time, Monday - Friday.  Outside of those hours, we go home and are with our families. If you have not gotten a message back to your email or chat message within 24-48 Business Hours, something is wro

Does Atomic Defense ship/sell to my state? I.e., New York, Connecticut, etc?

You will be the responsible party in understanding your state's laws and ensuring that you are able to purchase and/or own body armor or other equipment. View more here.

Atomic Defense Warranty Information

Our warranty covers all manufacturing defects for the life of the product. Regular wear, misuse, and damage are not included.

Why shop with Atomic Defense?

What are the benefits you get with an Atomic Defense purchase? Here are a few!

Can I visit the Clovis store in-person?

We currently accept appointments for in-store visits for agencies with active contracts. If you are a private customer or an uncontracted agency, orders are online only. Our online store is always open and has a great warranty and return policy.  We

Is there a discount if I order two or more of something?

We don't do volume discounts for 2 to 4 products since we already discount our products for everyone. At the time of writing, some products have discounts when you purchase 5 or more!

How do I track my order?

Our packaging/handling time before orders ship is typically 1-3 business days - unless a delay is specified on the product page.  As soon as your order is ready, we will ship it immediately. We will email you a confirmation once it ships, and that wi

Can I choose the carrier of Free Shipping?

Nope! The courier that we use for Free Shipping varies and cannot be set.  If you want to choose the carrier, select a paid option at the checkout screen.

How to add/remove shipping protection

Shipping Protection is optional.  It provides shipping insurance for those who select it. It is selected/deselected by using the "Switch" on the checkout page:.

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