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Atomic Defense

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Please feel free to email us! Our support team would be happy to look into your concern further and assist you!https://help.atomicdefense.com/en-US/contact

Need to edit your order?

Existing Orders

Why shop with Atomic Defense?

Military, Police, and First Responder Discounts

Request for Quotes or Custom Orders

Can I choose the carrier of Free Shipping?

Does Atomic Defense ship/sell to my state?  IE: NY and CT

Do we ship to your country?  Outside of the USA.

Can I visit the Clovis store in-person?

What is the location of your company?

How do I ensure an RFQ form is successfully submitted?

Do you offer government pricing for products?

What should I do if I encounter issues with a discount code on the website?

Can I get assistance with a request outside of the request for quote form?

What is your policy on international shipping and bulk orders?

What is the policy on custom orders?

Presale - Store or Website Questions

What is my order number?

My order has not shipped.  What is the status?

How do I know if there are delays on the product I ordered?

Why hasn't my tracking information updated?

I paid for faster shipping, but my order has not shipped yet.

What happens if only part of my order has shipped?

How do I track my order?

What is the process for items that arrive late or when I've purchased the same product from another store?

UPS/USPS has lost the package in-transit.  What do I do?

My order shows as delivered, but it was not.

What I received was damaged from shipping.

What is the exchange and return policy?

What should I do if I receive part of my order and have questions about the remainder?

How can I cancel my order?

How can I return or exchange a product?

What do I do if my item(s) arrives damaged or I'm missing an item?

Why Was My Card Charged Before Shipping?

Can I upgrade my shipping speed after placing an order?

Atomic Defense Warranty Information

Where are Atomic Defense products made?

Helmet does not fit.  Too small or too large.

How to use a bulletproof backpack

Is there a discount if I order two or more of something?

Product Questions

I received an email for me to prove who I am.  ID and Card.

My bank statement shows that my credit card was charged twice.  Why?

Billing & Payments

Why has no one responded to me?

Need to edit your order?Updated 13 days ago