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What happens if only part of my order has shipped?Updated 13 days ago

Occasionally, an order with multiple items may get partially shipped due to product availability. If you notice that you've only received part of your order, please contact us immediately. We will quickly look into the matter, and if an item is pending, we will process the shipment for the outstanding item promptly.

If an item is on backorder or there's a delay, we will inform you of the situation and provide an estimated timeframe for shipping. If possible, we’ll offer options for substitute products, or we can upgrade your shipping speed at no additional cost to ensure you receive your complete order in a timely manner.

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