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What is the process for items that arrive late or when I've purchased the same product from another store?Updated 13 days ago

If you receive an item later than expected or if you've already purchased the product from another store while waiting, you have the option to return the unwanted item. In case of late arrivals, we ask that you check the product page for any delays that were mentioned at the time of purchase, as these factors may affect the shipping time.

If you no longer need the item due to these delays and have bought it elsewhere, you can contact our customer service team to discuss the possibility of a return and refund. We'll guide you through the return process step by step to ensure a smooth experience.

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