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Presale - Store or Website Questions

Presale questions? Or questions about our website?

Why shop with Atomic Defense?

What are the benefits you get with an Atomic Defense purchase? Here are a few!

Military, Police, and First Responder Discounts

See if Atomic Defense offers first responder discounts for military, police, and other emergency response personnel. Thank you for considering us for your safety needs.

Request for Quotes or Custom Orders

To request a quote for custom order products, please fill out the 'Request for Quote' (RFQ) form on our website with all required details, including your name, delivery country, organization type, intended use, specific product details, delivery addr

Can I choose the carrier of Free Shipping?

Nope! The courier that we use for Free Shipping varies and cannot be set.  If you want to choose the carrier, select a paid option at the checkout screen.

Does Atomic Defense ship/sell to my state? IE: NY and CT

You will be the responsible party in understanding your state's laws and ensuring that you are able to purchase and/or own body armor or other equipment. View more here.

Do we ship to your country? Outside of the USA.

Some non-ballistic items can be shipped internationally.  All items can be shipped to a US receiving address.

Can I visit the Clovis store in-person?

We currently accept appointments for in-store visits for agencies with active contracts. If you are a private customer or an uncontracted agency, orders are online only. Our online store is always open and has a great warranty and return policy.  We

What is the location of your company?

Our company is located in California, United States. We are dedicated to providing outstanding service and quality products to all our customers, both domestically and internationally. Most orders ship from our warehouse in TX, while some orders will

How do I ensure an RFQ form is successfully submitted?

After submitting an RFQ form: https://www.atomicdefense.com/pages/quote-request-atomic-defense-bulletproofing-america. Please make sure you check the email provided in case the response ends up in your spam or junk folder. It is also important to ver

Do you offer government pricing for products?

Yes, we do!. For government agencies looking to purchase with us, we provide government pricing. Typically, orders of 10 units or less or under the 5k may be placed directly through our website. If you require larger quantities or have a larger budge

What should I do if I encounter issues with a discount code on the website?

If you are having trouble with a discount code on our website, please let us know so we can provide you with an active discount code. You can apply this code at the end of your checkout to receive a percentage off on almost everything in the store. I

Can I get assistance with a request outside of the request for quote form?

For product specifications, compatibility inquiries, or other requests that do not fit within the standard RFQ form, please reach out to us directly with specific details or photos. Our customer service team is ready to assist you with your unique in

What is your policy on international shipping and bulk orders?

For international orders and bulk purchases over 100+ units, we may need to apply for export clearance depending on the items. If you have a substantial order, please consult our international shipping policy or contact our customer service team for

What is the policy on custom orders?

When it comes to custom orders, we work diligently to meet the specific requirements provided by our customers. For example, custom body armor with specific threat capabilities or bulletproof curtains with exact measurements for a location such as a